Club tahoe resort

Response to COVID-19

Dear Valued Owners

As concerns about coronavirus (COVID-19) mount, the Board of Directors and Tricom Management are keeping the health and well-being of our owners and guests our highest priority. We want to assure you that we are closely monitoring the situation and aggressively taking appropriate precautions for our owners, guests and resort staff, and responding to directives from federal, state, and local authorities.

The situation is very fluid now, and we are following the guidance of the Centers for Disease Control and Prevention (CDC), along with state and local orders citing the risk of the coronavirus. Please refer to the CDC website if you have not already done so. Please remember the recommended procedures and policies may change at any time.

Although the state and town have imposed many restrictions on activities, Club Tahoe is, at this point, open and operating, though there are some limitations. In order to help you decide whether or not to come to the resort for your owned or reserved unit/week(s), the two paragraphs describe the current situation.

We have made changes at your resort to ensure your health and safety – changes related to common areas, activities and our access to the beach. Several protocols have been increased or implemented based on the CDC recommendations. The staff has been instructed on the protocols and is being monitored regularly.

In addition to the increased housekeeping steps above, there are important additional changes that are a result of local and state restrictions:

With all the limitations placed on our entire nation, we want to accommodate our owners and guests with your travel plans as best we can.

Options for Owners – If you decide not to use your unit week, or cannot use it for any reason; we suggest you deposit it with an exchange service. Platinum Interchange (Tricom’s Exchange company is reducing fees wherever possible, and lets you exchange your week for weeks at other Tricom managed resorts). In addition, you can give your week to the resort office to try to rent, though rental demand is very low during this pandemic and it is unlikely a renter will be found.

We hope you can take time to value what is important to you, and as always, we appreciate your understanding and patience.

Your Board of Directors and Tricom Management