Reviews

Have more people that understand and can speak English
Have more employees that can speak and understand understand English English

Unit 45 had three roach sightings. One in the kitchen, one in the “main” bedroom, and one in the “main” bathroom. That left me feeling a little uncomfortable with leaving our luggage unzipped, food out, etc.
The size of the units, the stream, the location, designated parking.

Had everything we needed

The room wasn't fully cleaned, for example, the dining room floor hadn't been swept or mopped. The bar and deli in the club house weren't open. No ski passes were provided. The parking lot was dangerously icy.
Bring back the bar and deli.
It was dirty. See prior comment.
Quiet.

Additional kitchen tools would have been helpful, but we managed okay.
Quiet and serene.

It was perfect. I really liked the facilities, the availability of sauna and the hot tub. Loved the place. The fireplace in the living room was also great. Thank you!

It would be nice to have complementary coffee. I was planning to pick one up at the front desk may run out. Additionally, the logs in the room were wet and did not light appropriately.
My family has been to this resort few times now. We enjoy the large spacious area. It feels like a home. Like the kitchen and twin size beds on the top floor. The children enjoy that little camp area. We have a nice time typically at the resort.

The fireplace flu caused our condo to completely get smoked out and my 12 year-old was with me. I’m expecting compensation for this trip. That was absolutely unacceptable.
Prompt response to emails from corporate when fire safety issues have not been addressed